Policies

Accountability & Transparency

Delaware Nature Society audit and 990 are available by request.


Policies for Members, Donors, Program Participants, Volunteers, & All Website Visitors

Cancellations & Refunds

Requests for withdrawal 3 business days or more prior to the scheduled program date will be honored with no charge. Programs may be cancelled due to low enrollment. Full refunds will be issued for program cancellations.
Scout/Group Programs: If your group cancels or participant numbers are reduced within 30 days of the program, fees are not refunded.

Inclement Weather & Program Attire

Programs are conducted rain, snow or shine. Dress for the forecasted weather conditions and wear clothing to keep comfortable and dry. Boots or old gym shoes are recommended. In case of inclement weather, activities may be modified and moved indoors. Programs may be canceled and rescheduled or refunded due to severe weather at the discretion of our education staff.

Privacy & Youth Protection

We respect the privacy of our members, donors, volunteers, and others who support the mission of Delaware Nature Society by visiting our web site and telling others about it.

General Browsing Information

If you visit our site to read or download information, we may collect and store general information in order to analyze trends, gather broad demographic information, and monitor site traffic patterns that can help us further develop and improve the design and usefulness of our site. Your computer’s IP address, browser type, and operating system, the date and time you access our site, the Internet address of the website from which you linked directly to our site, and the various pages that you visit while on our site.

Privacy

Your privacy is important to us. Therefore, we will keep your email address and phone number strictly confidential. Periodically, we may share your name and mailing address with our family of business partners to market their services to you. If you prefer us not to share this information, you must notify us in writing. Outside of our family of business partners, we will not share your name or address with anyone.

Personally Identifiable Information

We will explicitly notify you before we collect any personally identifiable information about you (e.g.: your name, email address, contact information, credit card number, etc.) and will not collect any information unless you choose to provide it to us. This information may be shared within our organization for the purposes of responding to any comments or questions you submit and/or providing follow-up information about our organization. In addition, Delaware Nature Society does not sell, trade or share information about its members, donors, and volunteers without the special permission/decision of the Board of Directors. From time to time we may share this information with other organizations that our Board deems to be of interest/benefit to you.

Other Security Measures

We want to provide our members and supporters with a secure experience whether they are ordering memberships, making a donation, or purchasing nature education merchandise. Our technical security measures include using a service that provides industry standard encryption to secure the transfer of data between your browser and our server. Although we will use all reasonable means to safeguard the privacy of your personal information, transmissions made via the Internet cannot be made absolutely secure.

Online Forms

When our forms ask users to enter sensitive information such as credit card number, that information is encrypted and is protected with the best standard method in the industry. We maintain records of all contributions to Delaware Nature Society. Personal information is private and confidential and is stored in a secure location accessible only by authorized staff.

Youth Protection

Delaware Nature Society places the greatest importance on creating the most secure environment possible for its youth participants and guests (under age 18). To maintain such an environment, we have adopted the following policy for staff, volunteers and long-term contractors:
View the Delaware Nature Society Youth Protection Policy (PDF) »

Individuals participating in a program and/or renting a Delaware Nature Society facility, the following applies to you, please read:
View the Delaware Nature Society Youth Protection Requirements (PDF) »

Delaware Nature Society has been awarded the Beau Biden Foundation Shield of Protection for protecting youth within our organization.

Photographs

Delaware Nature Society reserves the right to use any pictures of program participants to promote our programs unless otherwise notified in writing.


CSA Policies

By registering online, I have read and agree to the following: I understand as a Delaware Nature Society (DNS) CSA member that the variety of produce I receive depends on growing conditions that vary from season to season. CSA members share in the inherent risks (poor weather, drought, disease, early frost, crop failure, etc.) and rewards (the bounty from a good season) involved in farming. DNS plans for such contingencies and uses growing techniques that protect the harvest, minimize risk to members and optimize the rewards, such as growing a wide variety of crops that thrive in different conditions, cover cropping, crop rotation and irrigation. I also understand that my share will not be saved if I do not pick it up on the scheduled day. By participating in this CSA, I am supporting local agriculture as well as a healthier society.